Privacy Policy — FirstGen

Last updated · October 2, 2026

The short version. FirstGen uses the information you provide to operate your account and the community. We do not sell your personal information or use it for third-party advertising.

1. Who we are

FirstGen ("we", "us") operates firstgen-app.com and the FirstGen mobile application, a community platform for first-generation Americans. For privacy questions, contact us at hello@firstgen-app.com.

2. What we collect

Account and profile information. Information such as your email address, name, username, profile details, cultural background, languages, city and preferences.
Community content. Posts, stories, comments, messages, voice notes, event responses and other content you choose to share.
Verification information. A short quiz, a document you choose to upload, call details, or a vouch from a member, used only to review eligibility. This is not shown on your public profile.
Purchases. Subscription status and transaction identifiers supplied by the app store or payment provider. We do not receive your full payment-card number.
Device and usage information. Device tokens, app activity and standard technical information used to provide notifications, secure the service and improve reliability.
Contact messages. Your name, email and message content, when you write to us.

Please do not send sensitive identity documents by email unless our support team specifically instructs you to use an approved secure process.

3. How we use it

To create and maintain your account, profile and community experience.
To provide circles, discovery, messaging, events, guides, language exchange, mentoring and subscriptions.
To moderate content, respond to reports, prevent abuse and protect members.
To send service messages and notifications you have enabled.
To reply to messages you send us.
To understand how the site and app perform and improve them.

We do not sell personal information, and we do not share it with third parties for their own marketing.

4. Email preferences

You can control optional communications through available account settings or the unsubscribe link included in promotional email. Essential account, security and transaction messages may still be sent.

5. Cookies

The site uses only the minimum necessary for it to function and for aggregate analytics. We do not use advertising trackers.

6. Data retention and security

We keep information for as long as needed to provide the service, meet legal obligations, resolve disputes and protect the community. Contact messages are kept as long as needed to resolve them. We use industry-standard safeguards and limit access to people and providers who need it to perform their work.

7. Your rights

Depending on where you live, you may have rights to access, correct or delete personal information we hold about you, and to object to or restrict certain processing. To exercise any of these, email hello@firstgen-app.com — we honor these requests regardless of jurisdiction wherever we reasonably can.

8. Children

The service is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has provided us personal information, contact us and we will delete it.

9. Changes to this policy

If we change this policy in a meaningful way, we will update the date at the top and provide notice through the app, website or email when appropriate.

10. Contact

Questions about this policy: hello@firstgen-app.com, or write to FirstGen, New York, NY, United States.

Privacy policy.